Child Protection and Safeguarding

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At Cocoon Kids:

• Safeguarding and child protection is paramount

• We have NSPCC Advanced Level 4 Safeguarding Training for Named Health Professionals (Designated Safeguarding Lead)

• Counsellors and Therapists have a Full Enhanced DBS Certificate - update service

• All other child and young people-facing workers hold a current Enhanced DBS Certificate

• We receive yearly Safeguarding training and adhere to Safeguarding guidelines

• Counsellors and Therapists are members the British Association of Play Therapists (BAPT) and the British Association for Counselling and Psychotherapy (BACP) and adhere to their professional and ethical guidelines

 

 

 

 

GDPR and Data Protection

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Please read: Privacy, Cookies & Terms & Conditions for full details

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Cocoon Kids complies with the General Data Protection Regulation (GDPR), has a Data Protection Officer (Controller) registered with the Information Commissioners  Office (ICO). We follow BAPT and BACP ethics, advice and procedures.

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Data Protection

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Data held may include:

• Personal details for the child or young person that we work with

• Contact details for parents and carers that we work with

• Contact details for businesses and organisations that we work with

• Therapeutic notes and assessments (see below)

• Correspondence related to the therapeutic work

 

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Data storage:

• Paper data is kept securely, in a locked filing cabinet

• Electronic data is password protected in cloud storage or on a hard-drive

• Data is kept in relation to the specific service or product used

• No data or personal details are shared with a third party unless we are legally obliged to do so

• Before sessions can begin a consent form must be signed by the person holding legal guardianship

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Complaint procedures

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• Please contact Cocoon Kids directly at contactcocoonkids@gmail.com if you would like to raise a concern or have a complaint

• If you have a concern or complaint about Cocoon Kids, but feel unable to talk to us directly you can gain information and/or follow the complaints procedure on the BAPT website: https://www.bapt.info/contact-us/complain/

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