We asked you 'What do you needed in a service?'

 

You told us that your time is and peace of mind is precious. That's why:

• ​We organise and run all aspects of the work and customise our service to best meet your needs.

• We organise the referral and meetings; standardised and child-friendly assessments; sessions; resources; Play Pack for home, or school use; regular reviews; reports and end of work support resources.

 

• We have NSPCC Advanced Level 4 Safeguarding Training for Named Health Professionals (Designated Safeguarding Lead).

• Full Enhanced Update DBS updated yearly.

• We follow the strict strict ethical professional standards of The British Association of Play Therapists (BAPT) and The British Association for Counselling and Psychotherapy (MBACP).

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​You said that fexibility is essential for you and your families, which is why:

• We're a one-stop service for children and young people aged 3-19 years.

• Children, young people and families can access their sessions through house-moves, school phase or school changes, and periods at home, e.g. illness, isolation, exclusions.

• We offer family, infant and sibling support.

• We offer face to face sessions.

• We offer telehealth sessions (phone or Zoom).

• We offer daytime, term-time work, as well as work at non-standard times, e.g. evening, weekend or school holidays.

 

 

You asked for a more personalised service. So:

• We use neuroscience evidenced-based play, sensory and creative therapy skills as well as talk-based approaches.

• We're trained and experienced in a range of therapeutic approaches, and use this to provide a bespoke service for each child and young person.

• We're responsive and flexible, tailoring our service to meet the needs of your school and your families.

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You asked for a developmentally appropriate approach. You'll be relieved to know: 

• Our practice is Trauma informed.

• We're trained, knowledgeable and qualified in Mental Health, Attachment Theory and Adverse Childhood Experiences (ACEs), as well as infant, child and adolescent development.

• We're Person and Child-centred - the therapeutic relationship is key.

 

 

You told us that you want children and young people to learn to self-regulate effectively. That's why:

• We use sensory and regulatory resources and rooms to help children and young people better self-regulate and develop healthier behaviours through neuroplasticity, that's scientifically-evidenced and neuroscience.

• We sell Play Packs to support the work beyond the sessions.

 

 

You share how important it is to work collaboratively. We agree, therefore:

• Children and young people's 'voice' is a crucial part of their counselling and therapy - where appropriate, they attend their meetings and reviews and set their own therapeutic goals.

• We work with families and carers and can provide Family Support Packages.

• We work with you and other professionals and provide Support and Training Packages.

 

 

You said how costly sessions can be, which is why:

• We seek funding to reduce fees and costs.

• We offer low cost and fully-funded sessions to priority families on benefits, on low incomes, and who live in social housing.

• Local Education Authority, Personal Health Budgets (PHBs), Social Services, and charitable body payments all accepted.

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You tell us that you want a reliable, consistent service. That's why:

• We meet weekly with the child or young person on the same day each week.

• Sessions are typically for 12 weeks initially - they can be extended, as is appropriate for the child or young person.

• Face to face and telehealth daytime, evening sessions available during term and school holidays.

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You said that child and young person focused good outcomes and feedback is essential. Therefore:

• Children and young people are integral and active participants in their therapeutic goal setting.

• We use a range of child and young person-led assessments.

• We use the child and young person's 'voice' to assess our effectiveness.

• We use a range of standardised outcome measure to inform and assess change and progress.

• Our ongoing and end of sessions monitoring, feedback and data shows significant continued positive progress.